FAQ
Though it is possible to use your mattress after six hours, we suggest that you wait for the recommended 72 hours. It allows your mattress to regain its original shape fully and eliminates any unpleasant odors that may be produced during manufacturing and shipping.
All our mattresses come with a 10-year warranty, and we believe our mattress can last 10 years or more with
proper use.
Firstly, unbox your mattress and place it on the bed, then open the outer plastic layer, unroll and adjust the mattress to line up with your bed. Finally, carefully cut and remove the remaining plastic bag and allow your mattress to expand fully, which might take 12-72 hours.
Definitely yes! Novilla only uses CertiPUR-US® certified foams, which is made without mercury, lead, ozone depleters, and other heavy metals, etc. Plus the OEKO-TEX certified fabrics, you can sleep safely and soundly.